Frequently Asked Questions

Customer Support

Frequently Asked Questions

Go to GBTV Settings and Click on EPG and Go to Refresh EPG Click on that and say YES it will load Your Guide
when Finished Updating then Go back to Live TV

Click On Movies and Series
Click on All
then Click on 3 Dots on Top Right Corner
Click on Sort and select Recently Added and press Save

Please Turn Off You internet and wait for 5 minutes and Then Turn ON again
Step 2:
Unplug Your Fire-stick From Tv and Power Supply Both of Them and Plugin again
Step 3:
Please Go Fire-stick Settings
Go to Applications
then Click on Manage installed Applications
  it will show you All applications and Go to GBTV 2.0 / Or OTT Pro  That you are using
And click on Clear Cache
  and then click on Force Stop
after that Press the Home button and  Check

Long press on the Network or movie youd like to put in your favorites until the star appears. These shows and movies will now be in your favourites categories.

We don’t have that as an option for our server

Payment is e-transfer to mailto:jaybill3214@gmail.com with your username in the memo of the e-transfer.

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